Frequently Asked Questions

How many days does delivery usually take?

For major cities (Lahore, Islamabad, Karachi), delivery typically takes 2–3 working days. For smaller towns and remote areas, it may take 3–5 working days. We pack everything fresh to ensure it stays perfect during transit.

What are the delivery charges?

We have a flat delivery rate of Rs. 200 for nationwide delivery, no matter how big your order is. Delivery within Multan city is completely FREE.

How can I track my order?

Once your order is dispatched, we will share a tracking number with you via WhatsApp. You can use that to track your parcel's journey in real-time.

Quality & Ingredients

Is your Sohan Halwa made with 100% Pure Desi Ghee?

Yes, 100%. We do not use oil or banaspati ghee. Our signature Multani Sohan Halwa is prepared using only premium quality Pure Desi Ghee, which gives it that distinct authentic aroma, rich taste, and soft texture.

Is this the original Multani Sohan Halwa?

Yes, Multan Sweets carries a legacy of 25+ years. Our recipes are traditional, passed down through generations of master cooks in Multan. When you order from us, you are tasting the authentic heritage of Multan.

Do you use fresh dry fruits?

Absolutely. We source only the finest quality Almonds, Pistachios, Walnuts, and Cashews. We believe the crunch of fresh dry fruits is what makes Sohan Halwa truly special.

📦 Storage & Freshness

How long does the Sohan Halwa stay fresh?

Our Sohan Halwa has a shelf life of 4–6 weeks (1 month+) if stored correctly. It comes in a classic airtight tin box that naturally preserves its freshness.

Do I need to keep it in the refrigerator?

In winter, you can keep it at room temperature. In very hot summers, we recommend keeping it in a cool, dry place or the refrigerator to maintain its texture. If refrigerated, you can microwave it for 10-20 seconds before eating to get that "freshly made" warmth!

💳 Payments & Gifting

What payment methods do you accept?

We accept:
• Cash on Delivery (COD)
• Credit/Debit Cards (Visa/Mastercard)
• Mobile Wallets (JazzCash, Easypaisa, UPaisa, Raast)
• Bank Transfer

Do you offer special packaging for gifts?

Yes! Our Tin Boxes are already premium and gift-ready. However, for weddings, corporate gifts, or special occasions, we can provide customized packaging. Please contact us on WhatsApp for bulk orders.

Can I add a custom note with my gift order?

Yes! If you are sending sweets to a loved one, just mention your message in the "Order Notes" section at checkout, or WhatsApp us your Order ID and message. We will print it on a beautiful card and include it in the box for free.

Did we miss anything? Ask us directly!

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